What time are you open?
Tickets booths open by 6pm. Both the Hayride and The Hallow Trail will begin at 7pm. The parking lot will not allow new customers after 10pm. Those that purchase combination tickets for both events after 9pm should attend The Haunted Hayride first and then the walking trail.
What does Timed Ticketing mean?
To help reduce congestion due to large crowd sizes and to help minimize wait times, we are selling tickets designated by time slots. General Admission Timed Ticketing is only specified for arrival times. This does not necessarily mean that you or your group will be entering the attraction at that exact time. Please arrive 15 minutes prior to your ticketed time. On high demand nights, wait times will be significantly longer and we strongly advise you to arrive at least 30 minutes prior to your timed ticket, or upgrade your ticket at the door to VIP to skip the wait times. Only VIP Tickets are guaranteed entry at specified times by allowing our guests to skip the long lines.
How can I purchase tickets/Online ticketing?
Tickets may be purchased the night of the event starting at 6pm at our own ticket booth. Credit Cards are accepted, please ask for appropriate line.
Online Ticketing is available for your convenience. Online ticket holders will be guaranteed admittance in the event of a sold-out performance. Please be aware that a service fee is charged by the online ticket company. Tickets purchased nightly at the farm will have no additional charges.
How do I avoid waiting in long lines?
If you attend our events at the end of October, especially Saturday nights in October, you can expect a great night of non-stop terror, excitement, and fun as we get closer to Halloween. These popular nights are quite festive, however, the wait times and lines are significantly longer and traffic heavier than earlier in the month. On those peak nights, it may help to arrive early. If you prefer an experience with much smaller crowds and less wait time, choose an earlier weekend at the beginning of the month. If you are only planning to attend the The Hallow Trail, we suggest choosing a Sunday night when the hayride is not running. Either way, we know you will have a great time!
Concession
It isn’t just the monsters that are hungry! Our concession serves fresh popcorn, candy, hot dogs, freshly made doughnuts, hot chocolate, hot apple cider, freshly squeezed lemonade, and more!
Is this event suitable for children?
Our events can be full of family fun but are not designed for small children or those easily upset by the dark. Parents do know their own children best; however, be advised it could be too intense for some. Our creatures are excited to hear you scream, but not terrorize tiny tots. No child under 6 should ride the Hayride. It is not recommended for children under 9. Children that do attend need to be able to distinguish fantasy from reality and not be upset by loud noises, dark spaces, scary faces, or screaming. The Hallow haunted trail is not recommended for anyone under 12 years of age. All children under the age of 15 must be accompanied by an adult.
Health Concerns
WARNING! Our event will have flashing strobe lights, laser light shows, loud noisemakers, fog, uneven surfaces, and scares meant to startle and disorient you. If you are pregnant, have a heart condition, or any other medical, physical, or emotional concerns that could be exacerbated by these, you should not attend either event.
Can I bring animals? Are Service dogs allowed?
Unfortunately, no pets are allowed in this event’s location. Service animals with documentation are allowed only in the parking lot/ midway but not in the attractions. This is for the animal’s safety.
How can I work here?
If you would like to join the Haunt Crew, fill out the online application here. We always welcome fellow Halloween lovers to join our ever-growing staff. ALL POSITIONS PAID. Click here to apply.
What to wear?
The temperatures can change quickly at the farm. We suggest you wear warm clothes with comfortable walking shoes. Flip-flops and high heels are not safe foot attire here at the farm or walking in the forest.
Strict No Smoking, Drug Use, or Intoxication Policy
We have a strict no smoking and no vaping policy at the farm due to both health and safety hazards. Smoking is only permitted in designated parking lot areas. There is also absolutely no tolerance for alcohol use of any kind, or illegal drug use. Those that appear intoxicated or impaired will be asked to leave without a refund of tickets. We strive for a safe and fun environment for all of our customers and hire police that will assist in these matters.
Can the monsters touch me?
No, and you are not permitted to touch, grab, or harass our employees, props and/or decorations. Violators of this will be immediately removed from the attraction by security without a refund. Harassment of any kind will not be permitted on premises.
Parking
Farm Parking lots are open at 5:30. Parking is FREE. Our professional Parking Staff will be assisting all customers enter and park at our event. During the peak nights we ask patrons to kindly car-pool if possible.
We also have two overflow parking lots and FREE continuous shuttle buses for when the main parking at the farm is at capacity. Look for Event Parking Signs.
Event Cancellation due to weather
We will post on our Social Media and Website pages by 4pm if the event is going to be cancelled that day.
In the event of cancellation due to weather or other unforeseen circumstances, online ticket holders should refer to instructions that will be provided to them by email to reschedule or refund. This will be the only exception to the No Refund Policy. The email will be sent to the original ticket purchaser. In the event of a cancellation and you did not receive an email due to the original purchase error, please contact us via email.
I need to reschedule my tickets
Ticket rescheduling is not permitted as we do incur sell-out nights. We are an outdoor event. We may be open in light rain. We recommend wearing appropriate footwear and clothing in such weather. If our event is open and you choose not to attend, our NO REFUND policy remains.
Lost articles or valuables
Please secure all valuables, keys, phones, and anything that may be dropped while on the hayride or walking the trail. If you should lose something, our staff will do their best to search for it after the event’s completion on that evening. Please stay until the end of the event to retrieve lost items as we occupy space on a fully operational farm and do not have day time hours. Retrieve any lost articles from the ticket booth during our event times only. Please do not trespass on property, or through any attractions whatsoever to search for lost items.
